Upload Call Data Spreadsheet
Drag and drop your Excel file here
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Supported formats: .xlsx, .xls, .csv (Max size: 10MB)
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File Format Instructions
Your Excel file should contain the following columns:
| Column Name | Required | Description |
|---|---|---|
| call_id | Yes | Unique identifier for the call |
| target_id | Yes | Target/Customer ID |
| name | Yes | Customer name |
| Yes | Customer email address | |
| operator_id | Yes | Operator/Agent ID |
| operator_name | Yes | Operator/Agent name |
| operator_email | Yes | Operator/Agent email |
| external_number | Yes | External phone number |
| internal_number | Yes | Internal extension number |
| date | Yes | Date/time of the call (ISO format) |
| recording_url | Yes | URL to the call recording |
| duration | Yes | Call duration in seconds |
| timezone | Yes | Timezone (e.g., America/New_York) |
Duplicate call_ids will be automatically skipped during processing.